Marketing Systems Administrator
The Marketing Systems Administrator will drive measurable business impact through technology-driven marketing performance.
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Position Details
Our Marketing Systems Administrator will report directly to the Marketing Manager and collaborate closely with the Marketing Events Coordinator and Fire & Security Sales teams to drive measurable business impact through technology-driven marketing performance.
The Marketing Systems Administrator is responsible for optimizing Radius’s marketing systems and workflows to increase lead generation, support sales enablement, enhance project status visibility and improve data accuracy.
This role manages CRM and sales/marketing platforms (HubSpot, ZoomInfo, PandaDocs, Webflow), ensuring automations are configured to save time, improve attribution tracking, and enhance reporting/status visibility.
This is a fantastic entry-level opportunity for someone who wants to get into Marketing and enjoys working with systems, processes, programs, and data.
Location: Richmond, BC (In-Office). After successfully completing the training period, team member will have the option to work from home on Fridays.
Compensation: $50- $60K/annually, depending on experience.
Incentives
- Stability & Growth: As an essential service, we remained fully operational throughout the pandemic—supporting our communities when they needed us most. With steady year-over-year growth and exciting expansion plans on the horizon, now is a great time to join us.
- Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
- Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
- Vibrant Team Culture: We know how to have fun— It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
- Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
- Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.
Job Description
Optimizing Marketing Systems
- Maintain and optimize CRM and marketing platforms (HubSpot, PandaDocs, Webflow) to improve automation, workflow efficiency, and user adoption.
- Streamline quote creation and system functionality to support sales representatives
- Reduce reliance on developer support by managing basic design and Webflow updates.
Lead Generation & Data Quality
- Using ZoomInfo, Insight and other online data sources, find target contacts and send information to sales through CRM.
- Ensure accurate data capture and attribution in CRM to track marketing-sourced revenue.
Reporting & Analytics
- Create and maintain dashboards and performance reports for the VP of Sales & Marketing and Marketing Manager.
- Track campaign revenue attribution, cross-sell performance, and lead source effectiveness.
- Provide insights that inform campaign optimization and strategic decisions.
- Work with sales to track event attendance and attributed revenue.
Collaboration & Admin Support
- Partner with the Marketing Manager to execute campaigns and events that leverage automated workflows.
- Work closely with Sales to streamline quote creation, approvals, and follow-ups.
- Serve as a subject matter expert for marketing technology tools, providing training and support to internal teams.
- Manage Marketing que and respond to internal requests within 24 hours and clearly communicate timelines and progress updates.
- Update the Marketing Calendar of events and distribute regularly to sales teams.
Other
- Actively contribute to a collaborative, solutions-focused marketing culture.
- Identify new opportunities for automation and workflow enhancement.
- Maintain a helpful, responsive, and positive presence within the team.
*Please note: this is not an exhaustive list and other responsibilities may be added to the role as needed.
Requirements
- 1+ years of experience in marketing operations, CRM administration, or marketing technology.
- Familiarity with platforms such as HubSpot, PandaDocs, ZoomInfo and Insight, would be considered a strong asset. Bonus, if you have experience with Zapier.
- Strong attention to detail and commitment to maintaining accurate data and records. You thrive while organizing and cleaning data.
- Excellent communication skills; able to collaborate effectively with marketing, sales, and operations teams. Excellent ability documenting, logging and tracking.
- Demonstrated technical agility; ability to learn new systems, build efficient workflows and optimize platforms.
- Comfortable working with Standard Operating Procedures and you love to follow the process.
- Self-motivated, eager to learn, and committed to continuous improvement.
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