



Payroll Specialist
The Payroll Specialist serves as a trusted resource for payroll-related inquiries while driving accuracy, compliance, and improvements.
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Position Details
The Payroll Specialist reports to the Group Controller and plays a key role in ensuring the accurate, timely, and compliant administration of payroll and benefits for approximately 230 employees across Canada and the United States. As the owner of the full-cycle payroll function, this position is responsible for payroll processing, benefits administration, ROEs, T4/T4A preparation (USA W-2, 1099 forms), off-cycle payroll runs, reconciliations, payroll reporting, and support for month-end and year-end financial processes.
Working closely with Finance, People & Culture, and employees across the organization, the Payroll Specialist serves as a trusted resource for payroll-related inquiries while driving accuracy, compliance, and continuous process improvements. This role is ideal for a highly organized and detail-oriented payroll professional who takes pride in delivering exceptional service and thrives in an environment where accuracy, accountability, and collaboration are essential to success.
Compensation: Starting at $75,000 annually, dependent on experience.
Incentives
- Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!
- Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
- Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
- Vibrant Team Culture: We know how to have fun— It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
- Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
- Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.
Job Description
Payroll Processing
- Process bi-weekly payroll for approximately 240 hourly and salaried employees across Canada and the United States.
- Review and validate employee timecards, overtime, vacation, and leave information.
- Manage and respond to payroll-related inquiries from employees, management, and external agencies (e.g., Service Canada, USA SSA).
- Maintain employee payroll records and ensure payroll information is accurate, complete, and up to date.
- Maintain company earning codes and time-off policies to ensure compliance with company policies and regulatory requirements.
- Prepare commission reports and enter approved commission data into the accounting and payroll systems for processing.
- Process new hires, salary adjustments, promotions, employee status changes, and other payroll-related employee transactions.
Compliance and Remittance
- Maintain detailed payroll records and supporting documentation for audit purposes and statutory compliance.
- Ensure compliance with applicable federal, provincial/state, and local employment standards, payroll legislation, and tax regulations.
- Prepare and submit payroll-related remittances, including CPP, EI, income tax, WCB/WorkSafeBC, EHT, garnishments, RRSP and other statutory deductions. (USA: FICA, worker’s compensation, IRA)
- Prepare and submit Records of Employment (ROEs) and other required payroll filings within legislated timelines.
- Assist with year-end payroll activities, including T4 and T4A preparation, reconciliation, and distribution. (USA: W-2, 1099 forms)
- Monitor payroll legislation changes and recommend updates to payroll practices, policies, and procedures as required.
Reporting & Reconciliation
- Reconcile payroll registers, payroll liabilities, benefit deductions, and related general ledger accounts.
- Prepare periodic budget-to-actual comparisons, and variance analysis for Management.
- Support business unit managers with payroll reporting, report development and analytics.
System & Process Improvement Support
- Participate in payroll, reporting, and process improvement initiatives.
- Maintain payroll systems and user access controls while ensuring data integrity and security.
- Identify opportunities to improve payroll accuracy, efficiency, internal controls, and reporting capabilities.
- Perform other duties as assigned by the Group Controller or VP of Finance.
Requirements
Qualifications & Experience
- Minimum 3 years of experience managing full-cycle Canadian payroll administration.
- Hands-on experience with payroll systems, preferably ADP Workforce Now.
- Experience administering U.S. payroll, particularly in the State of Texas, is considered a strong asset.
- Payroll Compliance Practitioner (PCP) designation from the National Payroll Institute (formerly the Canadian Payroll Association).
- Strong knowledge of payroll-related legislation and regulatory requirements, including employment standards, taxation, and payroll compliance.
- Solid understanding of payroll accounting principles, including benefit reconciliations, accruals, and journal entries.
- Intermediate proficiency in Microsoft Excel, with the ability to analyze, reconcile, and validate payroll data.
Interpersonal Skills
- Exceptional verbal and written communication skills, with the ability to explain payroll matters clearly and professionally.
- Strong customer service orientation, demonstrating responsiveness, professionalism, and a commitment to delivering a positive employee experience.
- Meticulous attention to detail and a high degree of accuracy when handling payroll data and sensitive information.
- Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
- Proactive and solution-oriented, with the ability to identify issues, resolve discrepancies, and recommend process improvements.
- Self-motivated and capable of working independently while taking ownership of responsibilities.
- Collaborative team player who builds positive relationships and works effectively with employees, leaders, and cross-functional teams.
WE WANT TO HEAR FROM YOU
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