



Supply Chain Manager
Lead supply chain excellence, strengthen supplier partnerships, and keep Radius operations running efficiently.
Position Details
Lead supply chain and procurement initiatives across The Radius Group and manage the Canadian Parts department. Build supplier partnerships, improve total cost and inventory efficiency, and ensure reliable parts availability for field operations, installations, and manufacturing.
Reporting structure
Reports to: the Director of Operations, Security.
Directly leads the Parts department: Parts Lead + Inventory Team.
Location: Richmond, BC, supporting Canadian and US operations.
Compensation: Starting at $100,000, depending on experience.
Incentives
WHY DOES OUR TEAM LOVE WORKING HERE?
- Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!
- Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
- Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
- Vibrant Team Culture: We know how to have fun— It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
- Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
- Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.
Job Description
WHAT ARE THE CORE AREAS OF RESPONSIBILITY?
- Develop and execute the supply chain roadmap, with clear priorities, owners, milestones, and measurable benefits aligned with business growth and margins.
- Lead sourcing, supplier selection, contract negotiations, and renewals. Segment suppliers, consolidate spend where appropriate, and pursue strategic partnerships and buying consortium opportunities.
- Own supplier performance and relationships. Maintain an Approved Vendor List and contract register, conduct supplier reviews, and resolve supply risks and disruptions.
- Lead safe, efficient warehouse and parts operations, including receiving, storage, picking, shipping, transfers, returns, and warranty recovery.
- Own demand planning, replenishment, stock levels, and cycle counts. Improve inventory accuracy and turns while reducing excess stock and emergency purchases without compromising availability.
- Oversee purchasing controls, approvals, and documentation within delegated authority. Partner with Finance on invoice discrepancies, supplier account issues, and validation of savings.
- Coach and develop the Parts team, set clear accountabilities, manage performance, and establish training and cross-coverage for critical tasks.
- Partner with Operations, Sales, Manufacturing, and Finance to forecast demand, improve handoffs, and implement lean processes and ERP reporting improvements.
Requirements
WHO IS OUR IDEAL CANDIDATE?
Experience & Qualifications
- 7+ years in supply chain, procurement, or strategic sourcing, including team leadership and purchasing, warehouse, or inventory responsibility.
- Proven contract negotiation, supplier management, inventory control, and process improvement experience, supported by strong analytical and financial skills.
- Experience with ERP or inventory systems and purchasing controls. Multi-site technical, service, security, fire safety, or construction experience is an asset.
Core Competencies
People leadership and accountability; commercial judgment and negotiation; supplier relationships; planning and analysis; continuous improvement; clear communication; integrity; and a “Run to the Problem” mindset.
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Lead supply chain excellence, strengthen supplier partnerships, and keep Radius operations running efficiently.
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