AVAILABLE POSITION

Training & Development Manager

Our T&D Manager will play a key role in identifying training needs, designing curriculum, and overseeing impactful learning initiatives.

Richmond, BC
Full-time, Permanent

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Position Details

Our T&D Manager will play a key role in identifying training needs, designing curriculum, and overseeing the delivery of impactful learning initiatives to enhance the skills and knowledge of our team. Continuous development is what will help us attract and retain the BEST in the industry, and having a dedicated manager on this initiative will help make sure it gets the attention it deserves.

The impact of this role will trickly throughout the organization, as it will help every individual in our organization be better equipped (with knowledge, skills, resources and clear expectations) to do their job with excellence.

We don’t expect our T&D Manager to be an expert in every area of our business, but we will expect them to help learn our business to best understand what training (internal and external) or resources they need.

We know our T&D Manager will work closely with our awesome People & Culture (P&C) team to bring our onboarding of new team members to a ‘legendary’ level.

Have we piqued your interest? Please keep reading …

Incentives

  • Job stability! Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future!
  • Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus
  • Charitable donation matching
  • Bonus Stat Holiday – Boxing Day (Canada)
  • Learning and development opportunities to grow within the business (including paid training both internal and external)
  • Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
  • Ability to make an impact – we welcome your ideas and love when our team members get to see their initiatives come to fruition
  • Central location located right next to the river, with a lovely walking path available on lunch breaks.
  • We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities (check out our Indeed Employer Reviews)

Job Description

Training Needs Analysis

  • Conduct thorough assessments to identify skill gaps and training needs across different departments.
  • Collaborate with department leaders and P&C to understand organizational goals and translate them into learning objectives.
  • Ensure compliance with legally mandated and company mandated training requirements.
  • Identify trainers in the organization and support them with training and tools to be highly effective trainers.
  • Build a directory of training requirements for each role.

Training Development & Program Implementation

  • Design and develop comprehensive training programs (or outsource external training when needed), incorporating a variety of learning methods such as e-learning, workshops, and on-the-job training.
  • Create engaging and interactive learning materials, ensuring alignment with industry best practices.
  • Coordinate and facilitate training sessions, workshops, and other learning activities.
  • Monitor and evaluate the effectiveness of training programs, collecting feedback and making continuous improvements.
  • Design and Facilitate a Train-the-Trainer program, working with Subject Matter Experts in the creation, facilitation and assessment of training
  • Implement a Learning Management System (LMS) to ensure seamless access to training resources.
  • Create a centralized database of learning materials to support cross-departmental learning in the organization.

Leadership Development

  • Collaborate with the Director of P&C to design and implement a Leadership Development Program (will include both internal and external training)
  • Develop and manage the learning and development budget, ensuring cost-effective solutions without compromising quality.

Coordination & Administration

  • Support leaders in developing training plans for both new and promoted team members.
  • Holds leaders and trainers accountable to completion of the training plans.
  • Maintains training documentation and oversees a training tracker to ensure training is up to date.
  • Research and coordinates external training.
  • Applies for training grants and keeps an ear out for any government-funded programing or support of organizational training.
  • Partner with the Director of P&C to build training around our Predictive Index Behavioural Assessments.

Collaboration and Engagement

  • Meet with new team members or recently promoted team members to check in on their training progress. Help address any concerns that may come up.
  • Foster a culture of learning by promoting professional development and helping people reach their development goals.
  • Work closely with P&C, leaders, and other key stakeholders to align learning initiatives with organizational goals.
  • Be a champion of our DNA and inspire others to follow in your footsteps.
  • Keen interest to continue their own personal training and development (Predictive Index Behavioural Training, Lean Training, Leadership Training, etc)
  • Conduct regular site visits with field staff.
  • Connect regularly with team members at remote locations.

Requirements

  • Bachelor’s degree in HR, Leadership, Psychology, Education, or a related field.
  • Specialty as an Adult Learning Specialist preferred.
  • Minimum 5 years of demonstrated experience as a Training and Development Manager (or a related role), including training design, facilitation and coaching.
  • Excellent communication (winning recipe: engaging, clear, professional with a dash of charm).
  • Passionate about our Company DNA and eager to be a Cultural Champion.
  • Strong understanding of instructional design principles and adult learning theories.
  • Ability to build strong relationships and collaborate across various levels of the organization.
  • Familiarity with learning management systems and other learning technologies, capable of implementing a system that will work for our business.
  • Project management skills and the ability to manage multiple initiatives simultaneously.
  • Confident using Microsoft Office and ability to quickly learn new systems.
  • Valid driver's license with clean driving record.

If you are passionate about developing talent, creating a culture of continuous learning, and driving organizational success through effective training initiatives, we encourage you to apply to this exciting new opportunity. Come be part of an organization that makes a difference in the communities it serves.

APPLY NOW

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Protecting people
is in our DNA.

Our shared values are the building blocks of our organization and our unique culture. They are deeply embedded in the management processes, behaviors, and beliefs that make us who we are.