AVAILABLE POSITION

Production Supervisor

The Production Supervisor oversees daily manufacturing operations, driving efficiency, quality standards, and team success.

Richmond, BC
Full-time Permanent

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Position Details

The Production Supervisor is responsible for leading daily manufacturing operations for a single-shift production team of 4–5 employees. This role ensures production targets, quality standards, and safety requirements are consistently met while also playing a hands-on role in driving continuous improvement across people, processes, and workflow.

Beyond day-to-day supervision, this position is expected to identify inefficiencies, streamline manufacturing processes, and help the operation become more lean, consistent, and scalable.

Compensation: $75,000/annually

Incentives

  • Job Stability: We’re a trusted essential service provider that continued to serve our communities throughout the pandemic. With consistent year-over-year growth and exciting expansion plans, our future is bright!
  • Comprehensive Benefits: Enjoy extended health and dental benefits, RRSP matching, an Employee Assistance Program, and a monthly profit-sharing bonus.
  • Giving Back: Take part in our charitable donation matching program to support causes that matter to you.
  • Extra Time Off: Celebrate an additional paid holiday—Boxing Day—on top of your regular time off.
  • Family-Owned Business with an Award-Winning Culture: Work for a family-owned business where you can leave your mark, grow professionally, and seize new opportunities as the company expands.
  • Learning & Development: We’re committed to your growth, offering paid training opportunities (both internal and external) to help you advance your career.
  • Engaging Team Environment: Be part of a fun-loving team with regular company events, including team outings, virtual gaming nights, pub nights, spirit weeks, community involvement, and volunteer activities.
  • Make an Impact: Your ideas are valued, and we love seeing team members’ initiatives come to life, making a real difference in our company and community.
  • Great Location: Our office is centrally located next to a beautiful river walking path—perfect for lunch breaks—and just minutes from Queensborough Shopping Centre.
  • Pride in Our Reputation: Join a company with a strong brand reputation that our employees are proud to be a part of. Don’t just take our word for it—check out our glowing Indeed Employer Reviews and Google Reviews!

Job Description

Production & Operations Leadership

  • Supervise and coordinate daily manufacturing activities to meet production, quality, and delivery targets.
  • Manage a single-shift operation, ensuring effective staffing, workflow balance, and task prioritization.
  • Monitor production performance and address bottlenecks, downtime, or resource constraints.
  • Ensure equipment, tools, and workstations are properly maintained and ready for use.
  • Work closely with Operations and other departments to align production priorities.

Team Leadership & Development

  • Lead, train, and motivate production staff to achieve performance goals.
  • Conducts 1:1 meetings with team members and actively participates in all performance reviews.
  • Promote teamwork and collaboration within the production team.
  • Ensure proper workforce planning, including shift assignments and overtime management.

Quality Control & Compliance

  • Ensure all manufacturing activities meet internal quality standards and regulatory requirements.
  • Conduct routine checks and audits to verify quality and process adherence.
  • Investigate quality issues and implement corrective and preventive actions.
  • Reinforce quality ownership at the team level.

Safety & Workplace Compliance

  • Enforce workplace safety standards and safe work practices.
  • Ensure proper use of PPE and compliance with company safety policies.
  • Participate in incident investigations and support corrective actions.
  • Champion a proactive safety culture within the team.

Process Improvement & Lean Manufacturing

  • Identify opportunities to improve efficiency, reduce waste, and simplify manufacturing processes.
  • Lead and participate in continuous improvement initiatives (lean, 5S, standard work, visual management, etc.).
  • Analyze production data and workflows to recommend and implement improvements.
  • Work with team members to capture ideas and turn them into practical improvements.
  • Support the development and documentation of standard operating procedures (SOPs).

*Please note: this is not an exhaustive list and other responsibilities may be added to the role as needed.

Requirements

  • Experience in a manufacturing or production environment, with 2+ years in a supervisory or lead role.
  • Strong people leadership skills with a hands-on, floor-based leadership style.
  • Solid understanding of manufacturing processes, workflow, and quality control.
  • Demonstrated experience in process improvement and lean manufacturing.
  • Ability to analyze problems, implement solutions, and drive change.
  • Knowledge of workplace safety standards and compliance.
  • Strong communication, organization, and time-management skills.
  • Comfortable balancing daily execution with longer-term improvement initiatives.
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies is a plus.

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