Remote Guarding Installation & Service Technician
Security Technicians install and service our cutting-edge Remote Guarding video surveillance systems.
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Position Details
Radius Security is looking for an Installation & Service Technician to join our growing team in Ontario. You'll be part of a tight-knit, supportive team of experts, working alongside one other technician, and reporting directly to our Project Manager.
In this role, you'll play a key part in installing and servicing our cutting-edge Remote Guarding video surveillance systems, designed to protect high-value construction sites and large outdoor facilities across Ontario. If you're experienced in security installations, passionate about safety, skilled in networking, and driven to deliver legendary service, this could be your opportunity to join a company that invests in your growth and empowers you to make a real difference.
This role follows a standard schedule of Monday to Friday, 8:00 AM to 4:30 PM. Occasional travel within Ontario and surrounding areas may be required. The successful candidate will also be expected to attend 1–2 weeks of onboarding and training at our Richmond Headquarters.
Incentives
- Job stability! Our company was deemed an essential service, and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future!
- Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus.
- Company vehicle, tools, and gas card are all provided.
- Learning and development opportunities to grow within the business (including paid training both internal and external).
- Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
- Ability to make an impact – we welcome your ideas and love when our team members get to see their initiatives come to fruition.
- You have a voice. We empower our people to bring forward their suggestions.
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities.
Job Description
Installation
- Preparing, programming, and installing systems for customer sites, including programming automation software, setting up various IP devices, and designing maps to provide situational awareness to our monitoring station operators.
- Involved in aiming cameras and IR illuminators to achieve optimal coverage and protection while minimizing false alarms for customer sites.
- Program video analytics software and review events that are false positive and false negative to adjust regions of interest and sensitivity to improve the accuracy of analytic events sent to the monitoring station.
- Performing field work onsite to ensure the proper installation of our Remote Guarding cameras. This includes working with small handheld tools, at height, in outdoor weather conditions.
Servicing and Maintenance
- Troubleshooting and repairing video surveillance systems on customer sites as required.
- Perform periodic maintenance at existing sites such as cleaning lens, adjusting cameras and replacing failing parts.
*Please note: this is not an exhaustive list and other responsibilities may be required.
Requirements
- Experience & Technical Skills: Tech-Savvy and Strong Networking Knowledge (IP addresses, routers/switches, DHCP/static IPs, port forwarding) with 2+ years of experience assembling and installing IP devices. Experience in the telecom industry or working with CCTV systems is also a plus.
- Hands-On Ability: Proficient in using small hand and power tools safely and effectively.
- Driving Experience: Class G License and a clean driving record.
- Communication Skills: Excellent oral and written communication skills to collaborate with both internal teams and clients.
- Work Environment Flexibility: Comfortable working at heights, outdoors, and in various weather conditions.
- Initiative: Thrives in a small team environment while also demonstrating strong initiative with ability to take ownership, act independently, and proactively contribute to the team's success.
- Detail-Oriented: A sharp eye for detail and a passion for delivering high-quality work.
- Driven & Reliable: A strong work ethic with a commitment to safety, performance, and customer satisfaction.
WE WANT TO HEAR FROM YOU
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Protecting people
is in our DNA.
Our shared values are the building blocks of our organization and our unique culture. They are deeply embedded in the management processes, behaviors, and beliefs that make us who we are.
